This Privacy Policy explains how Pomona Concrete Leveling ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, call us, or request a concrete leveling estimate.
Information We Collect
We collect only the information we need to respond to you and provide our services.
Information you give us
- Contact details: your name, phone number, email address, and city.
- Project details: the service you need, the location of the concrete, descriptions of the problem, and any photos you choose to send.
- Property address: when you schedule an on-site inspection or service.
- Communications: messages you send us by form, email, text, or phone.
Information collected automatically
When you visit our website, basic technical information may be collected, such as your browser type, device type, pages viewed, and the date and time of your visit. This information is used to keep the website working properly.
We do not collect payment card information through this website.
How We Use Your Information
We use your information to:
- Respond to your questions and estimate requests
- Schedule and perform inspections and concrete leveling work
- Prepare written estimates, invoices, and project records
- Contact you by your preferred method (phone, text, or email) about your project
- Improve our website and customer service
- Meet legal, tax, licensing, and insurance requirements
We will not send you marketing messages unless you ask to receive them, and you can opt out at any time.
How Long We Keep Information
We keep estimate requests and project records for as long as needed to provide our services, honor any warranty, and meet legal, tax, and insurance requirements. When information is no longer needed, we delete it or store it securely.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or email transmission is 100% secure, so please do not send sensitive information such as bank or card numbers through our website forms or email.
Your California Privacy Rights
If you live in California, you may have the right to:
- Know what personal information we have collected about you and how we use it
- Access a copy of your personal information
- Correct information that is inaccurate
- Delete your personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information (we do not sell or share it)
- Not be discriminated against for using any of these rights
To make a request, contact us by phone or email using the details below. We may need to verify your identity before responding. You may also use an authorized agent to make a request on your behalf.
Text Messages
If you choose to be contacted by text message, we will text you only about your estimate or project. Message and data rates may apply. Reply STOP at any time to stop receiving texts.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us and we will delete it.
Links to Other Websites
Our website may link to other websites, such as Google Maps. We are not responsible for the privacy practices of those websites. Please review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Please check this page periodically.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
Pomona Concrete Leveling
613 W Mission Blvd, Pomona, CA 91766
Phone: (909) 935-2245
Email: info@pomonaconcreteleveling.com